Shipping Policy

Last Updated: July 20, 2026

Welcome to Qatar Mart. We are committed to delivering your orders quickly and securely throughout Qatar. Please read our Shipping Policy below for details on order processing, delivery, and shipping.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on Fridays, Saturdays, or public holidays will be processed on the next business day.

• During busy seasons or promotional events, processing times may be slightly longer.

Shipping Coverage

We currently deliver to all cities and regions within the State of Qatar.

Estimated Delivery Time

Our estimated delivery times are:

• Doha: 1–2 business days

• Other areas in Qatar: 2–5 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping fees are calculated and displayed during checkout before payment is completed.

We may occasionally offer free shipping on selected products or for orders meeting a minimum purchase amount.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or message with tracking details (where available) so you can monitor your delivery.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations within Qatar.

Please ensure someone is available at the delivery address to receive and pay for the order. Repeated refusal of COD orders may result in restrictions on future purchases.

Delivery Attempts

If the courier is unable to deliver your order because of an incorrect address or the recipient is unavailable, additional delivery charges may apply for re-delivery.

Please ensure your shipping address and contact information are accurate before placing your order.

Damaged or Lost Shipments

If your package arrives damaged or appears to have been tampered with:

• Take clear photos of the package and product.

• Contact us within 48 hours of receiving your order.

• Include your order number and photos so we can investigate and provide an appropriate resolution.

If your shipment is delayed or appears to be lost, please contact our customer support team, and we will work with the courier to resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Qatar Mart is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.

Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: Qatar Mart

Email: habibimart10075@gmail.com

We are committed to providing fast, reliable, and professional delivery service throughout Qatar.